Rent a Cleaner
Terms of Service
Read the Rent a Cleaner terms for customers, cleaners, bookings, payments, and marketplace use.
Version 2026-07-29. Last updated 29 July 2026
The service
Rent a Cleaner is a marketplace that helps customers find, communicate with, and book independent cleaners. Cleaners provide cleaning services as independent businesses unless a listing says otherwise.
Accounts and eligibility
Keep account information accurate and credentials secure. You must be legally able to request or provide the requested cleaning service in your country.
Cleaner responsibilities
Cleaners are the service provider and merchant of record for their cleaning services unless a listing states otherwise. Cleaners are responsible for qualifications, insurance, safety checks, taxes, receipts and invoices, service delivery, and country-specific professional requirements.
Bookings and payments
Prices, applicable fees, and cancellation terms are shown before confirmation. Stripe processes card payments for the cleaner and pays Rent a Cleaner an application fee. Cleaners must monitor that account, respond to disputes and chargebacks promptly, and keep payout details current.
Safety and acceptable use
Do not misuse messaging, impersonate others, evade payment, submit unlawful material, or place anyone at risk. We may restrict accounts or content to protect users or comply with law.